Introduction: The present study investigates how the integration of sustainability in educational programs can contribute to the Sustainable Development Goals (SDGs), focusing on the formation of conscious and active citizens in the fight against environmental and social challenges. Method: A comparative analysis of educational programs in 10 different countries was conducted, focusing on how sustainability concepts were incorporated. Surveys and focus groups were conducted with students and teachers to assess the impact on their perception and behavior. Results: The results indicated a significant increase in the environmental and social awareness of students in schools with well-integrated sustainability programs. In addition, a positive change in their behavior towards more sustainable practices was observed. Discussion: The findings highlight the importance of education in shaping future responsible citizens. Barriers and challenges to integrating sustainability into education systems and the need for teacher training in this area are discussed. Conclusions: The effective incorporation of sustainability in education is fundamental to achieving the SDGs. A constant review and updating of school curricula is recommended to effectively include these concepts.

By Manuel Frank, Ernesto Ricci

In the public sector, today work motivation for its collaborators is a great challenge, taking into account to achieve the development of the objectives it is extremely important that as a public entity they have the appropriate good work environment, so that the human capital feels motivated. committed because they are the pillars of the institution. The current governments are under pressure to continue with the austerity policy, that is, to continue with a policy of reducing public spending, and this results in the freezing of salaries, workers with more than one year of service as service providers, increase in workload, lack of training, and also the demotivation of collaborators. The objective of the research work is to resolve the impact of the work motivation of the service advisors of a public institution in Lima Norte, 2023. The research methodology had a qualitative approach, with a non-experimental design, the research method was a study of case. We worked with 6 collaborators from public institutions, using the interview technique and the instrument of 9 open questions. As general consequences, which we obtained from the responses, the lack and importance of work motivation in the public sector is evident, the lack of monetary and non-monetary recognition, lack of leadership, lack of training, lack of tools to meet goals or objectives, etc. Likewise, the degree of importance of work motivation for employees of public institutions was concluded, because they are responsible for the quality of care and satisfaction for citizens who carry out procedures in different offices nationwide, for which their workforce must be reinforced. (Training, recognition, benefits, etc.), previously understanding the values and reason for being of public institutions and strengthening appropriate and achievable decisions.

By Karen Vanessa Granados Marcelo , Brian Andreé Meneses Claudio, Jorge Arturo Zapana Ruiz

Currently, there are companies that focus only on sales and not on the customer experience, downplaying the impact that service treatment can have, as aspects such as empathy and satisfaction, which are strong determinants in today’s purchasing decision, are not taken into account. The objective of this research was to determine the impact of service quality on companies in the balanced food sector in 2023, under a qualitative approach, with a non-experimental design, of a basic type with a descriptive scope and a case study method. To collect the information, the interview technique was used with a total of 6 participants through open questions. Subsequently, after obtaining information based on the perspectives of the interviewees, it is obtained as a result that there is an impact of service quality on companies in the balanced food sector as long as the public’s expectations are met based on a good product and attention in the service. In conclusion, customers highlight the commitment of companies in terms of service quality, likewise, organizations benefit from obtaining a loyal audience and greater demand in the market.

By Erick Martín Gargate Ñope, Brian Andreé Meneses Claudio, Jorge Arturo Zapan Ruiz

In the context of a district municipality in Lima in 2023, quality of care and citizen satisfaction are vital areas of study to understand the effectiveness of local government policies. This research approach dives into assessing how public services, municipal administration, and citizen interactions intertwine to influence the overall perception of inhabitants regarding the quality of services received. Exploring citizen satisfaction involves analyzing how different initiatives, programs and local government management impact residents' daily lives, well-being and trust in institutions. This study seeks to identify factors that influence the perception of quality of care, addressing the effectiveness of implemented policies and their alignment with the expectations and needs of the community, thus contributing to the continuous improvement of municipal services and the citizen experience.

By Axel Jonathan Ortiz Llana, Jorge Arturo Zapana Ruiz, Brian Andreé Meneses Claudio

The article exposes how the methods of pig production are established in a producing family of the Vereda Caldas, identifying the management that occurs within this productive sector, thus showing the factors of nutrition and care of the pigs for the optimization in production in search of improving economic, conservation and health aspects where quality standards are established, where the family aims to seek sustainability of the productive sector by establishing and appropriating agroecological production methods

By Oscar Camilo Puerta Dussan, Álvaro Díaz Cruz, Verenice Sánchez Castillo

This research work was born to address the problem of the negative impact generated by defective products of Masisa Peru during 2022 on its profitability, given that according to the background researched, it is certain that these defective products generate higher operating costs and customer dissatisfaction, thus resulting in lower profits; The main objective of the study is to determine the influence that the quality of these products has on the company's profits, for which a qua entitative methodology with causal descriptive scope was used, and it was executed through the documentary content analysis technique of the historical records corresponding to the number of defective units per month, the number of good products, total sales, costs and profitability obtained during the period 2022 in order to establish the possible relationship between these variables. The results showed through a linear regression statistical model that defective products have a significant negative correlation that explains almost 80% of the variability in profitability; however, a strong linear connection between melamine in good condition and sales or operating costs was not found, but this does not eliminate the possibility that in the long term there could be a strong relationship between defective products and costs, if the company continues with its current economic activity and does not implement corrective measures. Therefore, it was concluded that the poor quality represented by defective products causes economic losses by reducing profits, as well as this negative relationship generates an adverse effect on profits, causing economic losses, customer dissatisfaction, bad reputation, and even legal problems.

By Geraldine Clarita Lopez Salazar, Miguel Francis Manuelo Medina, Brian Andreé Meneses Claudio, Jorge Arturo Zapana Ruiz

Problems were detected in the logistics management of a transportation company in the Áncash department. The issues are related to the management of transportation and goods distribution. This is because there were instances of lost and damaged products during the routes to each vehicle's destination, indicating a logistical immaturity on the part of the company. Therefore, this research aims to determine the relationship between transportation management and goods distribution in a transportation company in the Áncash department in 2023. The methodology used is a basic correlational study, employing the hypothetical-deductive method. As it is a quantitative approach, a questionnaire was used as the instrument in a population of 84 employees of the company, based on a census sampling. With data processing in the SPSS system, the result is a Spearman's Rho correlation coefficient of 0.602, indicating a significant relationship between the two variables under study. In conclusion, this study confirms the connection between transportation and distribution, as both processes are integral to logistics, which, in turn, is part of the supply chain. This connection is essential for achieving logistical objectives in business environments or industries that require transportation and distribution logistics services.

By Blas Gonzales Manuel David, Jorge Arturo Zapana Ruiz, Brian Andreé Meneses Claudio

The present investigation was carried out with the objective of identifying the factors that affect the adoption of urban agriculture practices in the municipality of Florencia, Caquetá.
To achieve this objective, an exploratory study was carried out that involved the collection and analysis of data through surveys and interviews with Mr. José. The result of this research was analyzed in detail on the interpretation of the farmers' imaginary about the products obtained through urban agriculture, as well as recommendations to promote their adoption and improve their impact on the local population. So that is why urban agriculture is a useful tool to promote the sustainable development of cities. This is because it offers a viable solution to satisfy the growing demand for food and self-consumption in the urban area, discovering food sovereignty in addition to creating important social, economic and environmental benefits.

By María Angélica Vargas I, Diego Armando Osorio H, Leonela Narváez G, Verenice Sánchez Castillo

The present research carried out on a company in the bakery business where they do not promote an adequate system of continuous training to their sales advisors, since they do not feel prepared to face various situations, they agree with customer visits, they do not have an adequate presentation in front of the customer and at the time of responding they have no arguments, due to a lack of active listening. The study main objective is to determine the impact of the sales processes of a company's advisors in the bakery business in Lima city, 2023. The methodology used in the research is basic, with a qualitative approach, non-experimental design and descriptive scope. Through the results based on 6 interviewees and a guide of 8 questions was captured, where each sales process the advisor has different criteria, as a constructive way and at the same time, in an improvised way, however, the consultants look for solutions to the users, also building loyalty based on the time they have been internally in the company. According to the general conclusion, the impact of the sales processes of the consultants is significant for the company and also for the client, since these processes achieve success in sales and by following an adequate process it is determined to identify the needs and interests of the user, which in turn the consultants improve their performance. Therefore, they generate benefits for them and the company.

By Rivaldo Jordanny Amado Dionicio, Yrma Pamela Osorio Serna, Brian Andreé Meneses Claudio, Jorge Arturo Zapana Ruiz

The coffee berry borer Hypothenemus hampei affects the quality and quantity of coffee beans, which generates economic losses that are often associated with inefficient crop management practices. For this reason, with the objective of identifying local strategies for the management and control of Hypothenemus hampei in coffee farms in the department of Huila-Colombia, a study was carried out in the Villa Alejandra farm located in the municipality of Garzón-Huila. A semi-structured interview was applied in order to know the methods used by the producer to control the CBB, the results were analyzed using ATLAS ti software version 9.0. It was found that the producer practices a combination of two control methods: cultural and chemical. The empirical knowledge of the producers has been built through generations and is influenced by the training institutions in the management of coffee cultivation.

By Yenifer Gutiérrez Villanueva, Luz Albenis Villaquiran Chacon, Verenice Sánchez Castillo

This study was carried out in the municipality of Florencia Caquetá. The purpose of the following investigation was to analyze the social perception of a producer of breeding sows, regarding the production system and their experience in the use of alternative feeds, for which the interview was used as an information gathering tool. Data was found around three important families for the producer, the first was the productive technical part, which covered everything related to the productive process, taking topics such as genetics, reproduction and hygiene. The next family was economics, dealing with topics such as marketing, inflation, the market, and profitability. Finally, the pig family, where the importance of knowledge, dedication and replicating the same knowledge was highlighted, thus understanding the motivations of the producer, how he visualizes his future production and wanting to share his knowledge with other producers who want to venture in new ways of producing bristles.
Keywords: production, sows, feeding, knowledge, dedication

By Carlos Alberto Perdomo Rios, Fredyvan Rojas Leyton, Verónica Claros Romero, Natalia Gonzales López, Verenice Sánchez Castillo

This research was based on an analysis of the successes and failures of rural development projects developed in the last five years in two villages near the municipality of Belén de los Andaquíes, Caquetá; these two areas were Los Aletones and La Pradera. Different activities were carried out with producers who are or were part of these projects, in order to collect information through interviews, surveys and visits to the different farms.
As a result, we obtained information about the positive and negative contributions of each community, including the lack of technical support during the entire process involved in these projects, the acquisition of plant material that is not suitable for the area, the supply of poor quality machinery, and finally, the access roads are a limitation for people to take part in these activities, the importance of which is significant for the conservation of the natural environment. Despite the difficult circumstances, good results were also obtained, such as an increase in the learning of processes such as the elaboration of organic fertilizers, and greater care of natural resources.

By Eliana Mayerly Vargas Ome, Erika Rodríguez Cantillo, Verenice Sánchez Castillo

This paper addresses the fact that companies in the textile sector are unaware of the value or importance of human talent, which is why shortcomings have been detected in the recruitment process, personnel selection and shortcomings in the application of both training and performance evaluation. Therefore, the main objective is based on determining whether there is a relationship between human talent management and labor performance. Likewise, the methodology used is of a basic type, with a correlational scope, the application of a non-experimental design, a transversal cut, with the choice of the hypothetical deductive method and, to culminate, a survey was used as a technique, in which to collect information a questionnaire was applied to 85 collaborators of the apparel area. In addition, in relation to the results, a Spearman's Rho coefficient of 0.757 was obtained between human talent management and work performance, which means that there is a high positive correlation; likewise, with respect to the degree of significance, a result of <0.001 was obtained, since this means that the null hypothesis is denied and the alter hypothesis is approved, since it is less than 0.005. In summary, based on the result obtained, it can be said that, through the proper management of the talents, an optimal performance will be obtained, fulfilling the expectations expected by the organization.

By Melanny Xiomara Casavilca Jeronimo, Alison Yeny Pedraza Basilio, Brian Andreé Meneses Claudio, Jorge Arturo Zapana Ruiz

The present research to investigation shows different problematics in the selection to process for the operational area, and that occurs in the national and international companies so omit certain procedures that do not allow them too correctly future personal. Hence, it could be observed that the objective is to know how rigorous they are when selection at new personnel and see which aspects they fail or see that take more importance. The methodology to be used was the qualitative approach, basic type, with a descriptive method and no experimental that permit to analysis and study the environmental problems. According to mention before, the result that was obtained in the personnel selection processes for the operational area are performed in short- term and not always all the processes were used by the company, the ecological company needs to immediately to fill the position, so the work isn’t delayed and then be able to meet the specific deadlines that the company requests. Therefore, it’s recommended to the company train the personnel in the RR. HH area for this type of work, so the decisions taken it can be harmful, by collaborators who only stay a short-term or that collaborators that not find a solution for a present problem, especially in the technical part.

By Evelyn Janeth Huillca Viera, Adriana Nicoll Narcizo Meléndez, Brian Andreé Meneses Claudio, Jorge Arturo Zapana Ruiz